American Pharmacists Month Spotlight: Ruth and Evan Fonder

To celebrate American Pharmacists Month, we will be highlighting a few pharmacists from our network who exemplify what it means to serve in the field.  To kick off the month, we’re starting with Ruth and Evan Fonder, co-owners of Nord’s Pharmacy, in Fosston, Minnesota. Every pharmacist has their own reason for pursuing a career in […]

5 Key Takeaways from Google Analytics for Pharmacy Websites

Google Analytics provides insights into how your website is performing. Google Analytics provides details on the behaviors of users as they visit and engage with your pharmacy website. Here are five key takeaways we found when evaluating Google Analytics data for the 2,000 pharmacy websites we develop and manage. Fact #1: 75 to 89 percent […]

Stop by Our Booth at the NCPA Conference in Boston Oct 7-9

We’re excited to head to Boston, Massachusetts for this year’s NCPA Conference. Six people from our team will be in attendance, and if you’ll be there too, we’d love to meet you. Join Susan Barrett, VP Business Development as she speaks on digital and mobile technology and how they have changed and will continue to […]

How FriscoRX Pharmacy Had 208 Patients Transfer to Their Pharmacy

FriscoRx Pharmacy, located in Frisco, Texas, had 208 patients transfer to their pharmacy in the last 16 months, since they launched the transfer (New Patient) button and form on their website. When we spoke to Akin Akinseye, DPh, about what he thinks about the transfer capability, he said, “The button has helped very well.” These […]

How Holt’s Pharmacy Saw a 344 Percent Increase in Digital Refills

With a 344 percent increase in digital refills over the summer months, Holt’s Pharmacy has seen an extraordinarily quick adoption to their new website and mobile app. Holt’s Pharmacy, located in Cartersville, Georgia, launched their new mobile app and website in April with a simple promotional campaign to get the word out and they quickly […]

Case Study: A Million Dollar ATM for Independent Pharmacy

As consumers demand more control of their health and 24/7 self-service refill options, interactive voice response (IVR) is having something of a renaissance in pharmacy. Currently, refills processed through our IVR technology account for 70 percent of the $400 million in annualized script volume we process for independent pharmacies. The remaining refills we process come […]

Market Your Front End With A Health Awareness Calendar

Every month is a great time for a pharmacy to shine a spotlight on a health condition and grow its relationship with the community while advertising its products and services. You can utilize this Health Awareness Calendar and customizable examples to engage patients and customers. Changing health topics each month and providing themed incentives will […]

Amazon’s PillPack Acquisition: Your Questions Answered

Amazon has hit the headlines again. This time, it’s because the company has shaken up the drugstore business with its recent acquisition of PillPack. We know PillPack’s acquisition last month has led to many unanswered questions. That’s why we asked Matt Noffsinger, SVP of business development for TCGRx, five questions about the issue. See what he […]

How To Compete With The Big Guys

With big announcements and lots of media, folks are talking about how Amazon’s acquisition of PillPack will change health care and how CVS’s delivery-by-mail-for-a-fee is somehow innovative. You shouldn’t be worried though, not if you’re doing what it takes to compete. You can do things chain and mail-order pharmacies can’t or won’t do – but […]

Up to 30 Percent of Initial and Refill Prescriptions Are Never Picked Up

Distribution of outbound alerts by pharmacy location If you are experiencing high return-to-stock rates, Digital Pharmacist’s outbound alerts system can help. We send over 3 million reminder alerts every year for hundreds of pharmacies, including those in rural areas. The chart above shows the distribution of outbound alerts by pharmacy location, with the largest store […]

How Blountstown Drugs Got Over 150 App Downloads in 45 Days

Many people might think that with a population of about 2,500 people, pharmacies in Blountstown, Florida wouldn’t require much of a digital presence. However, Blountstown Drugs thought differently and went digital this past July with the launch of their new mobile app. With just a little over a month’s use of their new mobile app, […]