Digital Pharmacist Blog

[Charts] Digital Pharmacist Clients Saw Record-Breaking Refills, Calls, and Downloads

Last updated May 31, 2020 | Charts and Stats

The coronavirus has changed the world as we know it, and pharmacists are on the front lines helping patients at record-breaking levels. We are all dealing with some of the most stressful and disruptive times in our lives to date. Luckily, Digital Pharmacist clients are well-equipped to handle these uncertain times with best-in-class digital services.

Concerned with closures, curfews, and constantly changing announcements, patients are able to use the Digital Pharmacist platform in order to more effectively communicate and engage with their pharmacists from the comfort of their homes.

And they did so in unprecedented levels on Monday. We saw record-breaking numbers for all of our services—patients were reaching out, getting refills, and download apps at an amazing pace.

Record-Breaking Refills, Calls, and Mobile Downloads

Below are some charts showing the amount of calls, refills, and mobile downloads we saw on the Digital Pharmacist platform on Monday.

We processed almost 50,000 refills in a SINGLE dayDigital Pharmacists Refills MarchWe processed over 100,000 phone calls in a SINGLE day.

Digital Pharmacist IVR Inbound Calls

We had over 1,200 mobile downloads in a SINGLE day.

Digital Pharmacist Mobile Downloads

Thank You to Our Digital Pharmacist Clients

Thank you to all of our extremely hardworking clients that are helping patients get what they need, answering questions, and being the face of comfort during this time. We truly appreciate you and everything that you do.

For those pharmacists who are not yet clients, please let us know if you’d like to see a demonstration of any of our products. We are happy to show what we have to offer and how our products can help you better engage with your community.

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