Pharmacy Client Case Studies

See what clients have to say about our work and process. These case studies dive deep into problems pharmacies face, our solutions, and the short-and-long-term results that Digital Pharmacist’s clients are seeing.

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Call Volume Does Not Grow as Pharmacy Increases Prescriptions by 30%
Call Volume Does Not Grow as Pharmacy Increases Prescriptions by 30%

Prescription Mart has been a client of Digital Pharmacist’s since January 2022. Since becoming a client, they have seen improvements in call volume as their pharmacy has grown.

Prescription Mart is a specialty pharmacy that is owned by a PBM. Their pharmacy’s vision is “to provide customized clinical care to each patient and a personal touch to prescription delivery to create relationships that lead to better health.” Prescription Mart has over a dozen employees that actively fill prescriptions using DP’s automation tools and patient engagement platform. Prescription Mart is based out of Beaumont, Texas, but ships all across the country and has operated as a mail-order pharmacy since 1994. Other services this pharmacy offers includes Medication Synchronization and Medication Therapy Management.

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