Patient Engagement Platform
Take your appointment scheduling to the next level.
Extend your level of care and communication with the Patient Engagement Platform.
Digital Pharmacist’s Patient Engagement Platform is built with pharmacists in mind to help you save time and multiply tasks that require patient contact while still connecting with patients personally (and without relying on the phone for secure conversations!).
Our HIPAA-compliant solution enables you to:
- RDevelop task-based workflows that automate outreach and track prescription lifecycles
- RImprove adherence and reduce your return to stock
- ROrganize and manage patient relationships and touchpoints effectively and securely from multiple access points
- RPersonalize contact through targeted or bulk messaging
Secure & HIPAA-Compliant
- Connect with patients safely
- Prevent unintentional violations by securing protected health information (PHI)
- Give patients secure access to the messaging portal through your branded mobile app or on their phones (they’ll have to verify their identity and grant HIPAA consent before they can see or respond to any message!)
Bulk & Targeted Messaging
- Reach more people in less time by sending secure bulk messages
- Automate notifications like Rx ready, refill reminders, prescription delivery status, and more
- Engage and nurture patient relationships with targeted 1:1 messaging or birthday greetings
- Leverage our selection of pre-populated templates for everyday scenarios or create your own unique templates
2-Way Messaging & Multimedia Sharing
- Engage with patients through real-time conversations. making it easy for patients to ask questions, receive reminders, and share information securely from their phones or pharmacy app
- Upload, send, and receive pictures to simplify important communication like sharing updated insurance cards and images of prescription bottles
- Send and receive a range of specially-selected emojis and GIFs for an added personal touch!
Multi-Platform Access & Management
- Log in from any connected computer in-store to send and receive messages through your inbox
- Enable browser and/or email notifications to alert you of new messages
- Create workflows to easily group and target patients for organized communication
- Safely import information individually or through your PMS or bulk upload information to create patient profiles
Appointments & Scheduling
Digital Pharmacist has new updates on the Patient Engagement Platform that allow pharmacists to set up, support, and offer a range of appointment-based services.
Our enhanced appointments & scheduling functionality enables you to:
- Easily set and manage appointments
- Select from a variety of appointment types
- Allow patients to schedule on their phone or your website
- Create clinical calendars based on your services and availability