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Patient Engagement Platform

Take Your Appointment Scheduling To The Next Level!

Drive more revenue, maximize efficiency, and increase quality of patient care. New, easy-to-schedule appointment types in the Patient Engagement Platform.

patient engagement program

Extend your level of care and communication with the Patient Engagement Platform

The quickest way to grow your pharmacy business is by nurturing relationships with your current patient base.

Digital Pharmacist’s Patient Engagement Platform gives you the tools you need to drive revenue and retention, improve patient adherence, and reduce your workload. Connect with patients personally without relying on the phone for secure conversations. Our HIPAA-compliant solution allows you to communicate securely in real-time and personalize contact through targeted or bulk messaging.

The Patient Engagement Platform user experience is built with pharmacists in mind so you can save time and simplify tasks that require patient contact. The platform allows pharmacies to develop task-based workflows that automate outreach and track prescription lifecycles, promoting adherence and reducing your return to stock. It also helps you organize and manage patient relationships and touchpoints effectively and securely from multiple access points.

Transform the way you engage your patients and propel your pharmacy into the future with better, faster, more personalized care.

The quickest way to grow your pharmacy business is by nurturing relationships with your current patient base.

Digital Pharmacist’s Patient Engagement Platform gives you the tools you need to drive revenue and retention, improve patient adherence, and reduce your workload. Connect with patients personally without relying on the phone for secure conversations. Our HIPAA-compliant solution allows you to communicate securely in real-time and personalize contact through targeted or bulk messaging.

The Patient Engagement Platform user experience is built with pharmacists in mind so you can save time and simplify tasks that require patient contact. The platform allows pharmacies to develop task-based workflows that automate outreach and track prescription lifecycles, promoting adherence and reducing your return to stock. It also helps you organize and manage patient relationships and touchpoints effectively and securely from multiple access points.

Transform the way you engage your patients and propel your pharmacy into the future with better, faster, more personalized care.

Secure and HIPAA-compliant

Secure and HIPAA-compliant

The Patient Engagement Platform allows you to connect with patients safely and prevent unintentional violations by securing protected health information (PHI). A data-encrypted system prevents communications from being hacked and tells you whether the phone numbers you have for patients are cell phones or landlines. Patients can access the messaging portal through your branded mobile app or on their phones. Before they can see or respond to any message, they’ll have to verify their identity and grant HIPAA consent.

bulk and targeted messages

Bulk and Targeted Messaging

Reach more people in less time. Instead of contacting patients one by one, you can send secure bulk messages to hundreds of patients with just a few keystrokes. Automate notifications like Rx ready, refill reminders, prescription delivery status, return to stock, and prescription delays. Engage and nurture patient relationships with targeted messaging. You can search for specific patients and initiate one-on-one conversations, or build rapport with personalized messages like birthday greetings. To save time, choose from our selection of pre-populated templates for everyday scenarios or create your own unique templates in your pharmacy experience dashboard.

2 way multi messages

2-Way Messaging and Multimedia Sharing

The Patient Engagement Platform helps you engage with patients through real-time conversations. The 2-way messaging feature keeps you connected, making it easy for patients to ask questions, receive reminders, and share information securely from their phones or pharmacy app. It also supports image-sharing, allowing you and your patients to upload, send, and receive pictures. Simplify important communication by sharing updated insurance cards and images of prescription bottles. You can also send and receive a range of specially-selected emojis and GIFs for an added personal touch.

multi media access management

Multi-Platform Access and Management

The Patient Engagement Platform offers multiple points of secure contact for you and your patients’ convenience. The platform includes a simple, intuitive interface for maximum efficiency. With the ability to create workflows, you can easily group and target patients and organize communication. Our pharmacy experience dashboard helps you safely import information individually or through your PMS. You can also bulk upload information to create patient profiles. Log in from any connected computer in-store to send and receive messages through your inbox and opt for browser or email notifications to alert you of new messages. Patients can also choose to send a message straight from their phone or download your branded mobile app.

Appointments and Scheduling

Digital Pharmacist has new updates on the Patient Engagement Platform that allow pharmacists to set up, support, and offer a range of appointment-based services.

  • Easily set and manage appointments
  • Select from a variety of appointment types
  • Allow patients to schedule on their phone or your website
  • Create clinical calendars based on your services and availability
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Covid-19 Testing

House COVID-19 testing and make it easy for patients to book an appointment.

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Covid-19 Vaccination

Schedule, manage and administer COVID-19 vaccinations quickly and efficiently.

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Flu Shots

Schedule flu shots to promote your vaccination programs.

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Other Immunizations

Schedule shingles shots, back-to-school vaccines, travel vaccines, and other immunizations to promote your vaccination programs.
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Medicare Comparison Consultation

Allow patients to make one-on-one appointments to review and optimize medication plans and choices with their pharmacist.

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Nutrient Depletion Consultation

Discuss with patients how medication choices could be contributing to their overall health.

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Point of Care (POC) Testing

Offer clinical services and testing for strep throat, the flu and seasonal colds, cholesterol screening, hepatitis, HIV, and other conditions.
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Patient Consultation

Support multiple types of individual consultation services such as Medication Therapy Management (MTM), Comprehensive Medication Review (CMR), and Medication Synchronization.

“The ability to text our patients and have them reply has significantly improved our workflow efficiency. I’m especially grateful that we already had this in place before COVID-19. It has helped decrease our person-to-person contact while still enabling us to communicate with our patients safely and effectively.”

– Kaylee St. John-Bean
PharmD, Ragland Pharmacy
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Ready to Transform Your Pharmacy?

Get Started With Your Demo Today.

 

Existing customer looking for help? Head to our contact us page and fill out the form, or give us a call: 877-959-7550