The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.
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Create Your Holiday Marketing Plan in 5 Easy Steps
We know it’s difficult preparing your pharmacy for the holidays while also properly promoting your services, so we are here to help. In this blog, we are sharing five tips for creating a successful holiday marketing plan this season.
5 Tips to Prepare your Pharmacy for the Holiday Season
The holiday season is upon us! What a fun time you and your pharmacy team. With all the holiday cheer though, definitely comes stress. Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. Here are 5 simple tips to prepare your pharmacy for the holidays.
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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.
Create Your Holiday Marketing Plan in 5 Easy Steps
We know it’s difficult preparing your pharmacy for the holidays while also properly promoting your services, so we are here to help. In this blog, we are sharing five tips for creating a successful holiday marketing plan this season.
5 Tips to Prepare your Pharmacy for the Holiday Season
The holiday season is upon us! What a fun time you and your pharmacy team. With all the holiday cheer though, definitely comes stress. Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. Here are 5 simple tips to prepare your pharmacy for the holidays.
CVS and Walgreens Walkouts: What Independent Pharmacies Should Know
In recent weeks, the pharmacy industry has been shaken up by numerous changes and events. Staff walkouts at CVS and Walgreens captured the attention of pharmacists and patients alike and these walkouts have left many curious about the reasons behind them and what implications these events may have on the future of the pharmacy profession. By understanding what led retail pharmacy team members to take these drastic actions, we can look at what independent pharmacies can do to avoid similar issues and also how we can help members of these communities affected by closures.
How Your Pharmacy Can Participate in American Diabetes Month
November is American Diabetes Month – a time to come together to spread awareness about diabetes prevention and management. Pharmacies play a crucial role in healthcare, making them ideal partners in promoting awareness and education during this month. In this blog post, we’ll explore key ways pharmacies can actively participate in American Diabetes Month.
Tax Section 179: What Pharmacies Need to Know
Section 179 is a tax deduction for businesses. In today’s blog, we will take a deeper look at exactly what this means and how it can impact your pharmacy.
9 Ways Pharmacies Can Participate in Health Literacy Month
Health literacy plays a crucial role in the overall well-being of individuals and communities. October is recognized as Health Literacy Month, a time when healthcare professionals, organizations, and communities come together to promote understanding and access to health information. In this blog we’ll share nine great ways that your team can celebrate at your pharmacy this year.
Florida’s Prescription Drug Reform Act: What it Means for Florida Pharmacies
The Prescription Drug Reform Act aims to regulate pharmacy benefit managers (PBMs) and pharmaceutical manufacturers in the state. The primary focus of this act is to bring transparency, accountability, and fairness to the outpatient pharmaceutical system in Florida, especially in relation to PBMs. This blog post breaks down the key aspects of the Prescription Drug Reform Act and how it affects pharmacies in Florida.
10 Ways to Celebrate National Pharmacy Week
Pharmacy Week takes place during the 3rd week of October each year. According to ASHP, this week is “a time to recognize the powerful impact you make on your patients”. No better time to celebrate your pharmacy teams and their impact as well as your incredible patients than Pharmacy Week.
Answering Your Patients’ Most Frequently Asked Medicare Part D Questions (Free Download)
his blog is your resource for answering patients’ inquiries about eligibility, plan selection, costs, and enrollment. By providing accurate information, you can enhance the healthcare experience for your patients and contribute to their overall well-being. Let’s delve into the world of Medicare Part D, equipping your pharmacy with the knowledge to better serve your patients’ needs. Read on to find answers to the questions that matter most to your pharmacy’s Medicare beneficiaries.
What Pharmacists Should Know About Medicare Open Enrollment 2024
The Medicare Open Enrollment period for 2024 is quickly approaching – this is a critical time for both your patients and your pharmacy. Every year, the enrollment period runs from October 15 to December 7. This leaves very little time before patients need to re-evaluate their insurance. Below are a few tips on how your pharmacy can prepare for the upcoming enrollment period.
Leveraging Technology to Optimize Medication Therapy Management (MTM) Services
One effective strategy to achieve this is by offering top-notch clinical services that not only enhance patient care but also contribute to a significant revenue boost. In this blog post, we will explore the top clinical services that independent pharmacies can offer to bolster their revenue while enhancing their patients’ experience and thus improving health outcomes.
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