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5 Ways Your Pharmacy Can Participate in Parkinson’s Awareness Month
5 Ways Your Pharmacy Can Participate in Parkinson’s Awareness Month

April is the month of Parkinson’s Awareness and it is imperative we do our best to spread awareness for the more than 1 million Americans living with the disease. Every year, the Parkinson’s Foundation has a theme for the month of April and this year’s theme is “The ABCs of PD”. Each alphabet letter stands for an aspect of the disease to educate the population on the symptoms of PD and how to address them. Below we are sharing ways your pharmacy can learn more about how to participate in Parkinson’s Awareness Month.

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The Phasing out of Copper Wire Landline Service & the Impact on Pharmacy Communication
The Phasing out of Copper Wire Landline Service & the Impact on Pharmacy Communication

In an age where technology is advancing at an exponential rate, it’s no surprise that traditional methods of communication are gradually being phased out. One such example is the shift away from copper wire landline services, a move that has been gaining momentum across various regions in the United States. This transition signifies a significant shift towards a more modern and efficient telecommunications infrastructure, but as with any change, is sure to be accompanied by some challenges as well. Today we will explore what you need to know about the shift away from copper lines and how to minimize any potential interruptions in your pharmacy.

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The Critical Role of Pharmacists in Medication Adherence & Heart Health
The Critical Role of Pharmacists in Medication Adherence & Heart Health

Maintaining heart health is a critical aspect of overall well-being, and for individuals with cardiovascular conditions, adhering to prescribed medications is crucial. Medication adherence plays a pivotal role in managing heart-related issues and preventing complications. In this blog post, we will explore the significance of medication adherence in heart health and discuss the crucial role pharmacists play in supporting patients on their journey to cardiovascular wellness.

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Revitalize Your Pharmacy’s Front-End: Strategies for a Positive Customer Experience
Revitalize Your Pharmacy’s Front-End: Strategies for a Positive Customer Experience

In the fast-paced world of community pharmacy, providing an inviting and efficient front-end experience is crucial for customer satisfaction. A well-designed and refreshed pharmacy front end not only enhances the customer experience but also contributes to the overall success of your business. In this blog post, we will explore effective ways to refresh your pharmacy front-end and create a positive environment for both customers and staff.

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Google Business Profile Checklist for Your Pharmacy
Google Business Profile Checklist for Your Pharmacy

In the digital age, online visibility is crucial for businesses to thrive. For pharmacy owners, establishing a strong online presence can significantly impact their success. One powerful tool that can enhance visibility and attract more customers is a Google Business Profile. In this blog post, we will explore the importance of having a Google Business Profile for pharmacies and provide a step-by-step guide on how to set one up.

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Navigating CVS’s New Pricing Models: What to Know About CVS CostVantage and CVS Caremark TrueCost
Navigating CVS’s New Pricing Models: What to Know About CVS CostVantage and CVS Caremark TrueCost

CVS Health recently announced two new pricing models launching in 2025—CVS CostVantage (Focused on CVS as the Provider) and CVS Caremark TrueCost (Focused on CVS as the Payer)—which are intended to “drive aligned incentives and deliver a more transparent and sustainable reimbursement model” according to CVS Health’s press release. Now whether these cost-plus models will spark an industry-wide shift to more simplistic prescription drug pricing is largely unknown at this time. Here is what we do know…

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2024 Pharmacy Trends to Look For
2024 Pharmacy Trends to Look For

The role of the community pharmacy has increased tremendously especially during the COVID pandemic. For pharmacies, it is important to understand the needs of the patients, and the services that patients are looking for so patient expectations can not only be met but exceeded.

In this blog, we will discuss pharmacy trends to look out for in 2023 so your business can be as prepared as possible in the New Year.

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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy

The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.

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CVS and Walgreens Walkouts: What Independent Pharmacies Should Know
CVS and Walgreens Walkouts: What Independent Pharmacies Should Know

In recent weeks, the pharmacy industry has been shaken up by numerous changes and events. Staff walkouts at CVS and Walgreens captured the attention of pharmacists and patients alike and these walkouts have left many curious about the reasons behind them and what implications these events may have on the future of the pharmacy profession. By understanding what led retail pharmacy team members to take these drastic actions, we can look at what independent pharmacies can do to avoid similar issues and also how we can help members of these communities affected by closures.

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