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2024 Pharmacy Trends to Look For
2024 Pharmacy Trends to Look For

The role of the community pharmacy has increased tremendously especially during the COVID pandemic. For pharmacies, it is important to understand the needs of the patients, and the services that patients are looking for so patient expectations can not only be met but exceeded.

In this blog, we will discuss pharmacy trends to look out for in 2023 so your business can be as prepared as possible in the New Year.

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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy

The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.

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CVS and Walgreens Walkouts: What Independent Pharmacies Should Know
CVS and Walgreens Walkouts: What Independent Pharmacies Should Know

In recent weeks, the pharmacy industry has been shaken up by numerous changes and events. Staff walkouts at CVS and Walgreens captured the attention of pharmacists and patients alike and these walkouts have left many curious about the reasons behind them and what implications these events may have on the future of the pharmacy profession. By understanding what led retail pharmacy team members to take these drastic actions, we can look at what independent pharmacies can do to avoid similar issues and also how we can help members of these communities affected by closures.

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Florida’s Prescription Drug Reform Act: What it Means for Florida Pharmacies
Florida’s Prescription Drug Reform Act: What it Means for Florida Pharmacies

The Prescription Drug Reform Act aims to regulate pharmacy benefit managers (PBMs) and pharmaceutical manufacturers in the state. The primary focus of this act is to bring transparency, accountability, and fairness to the outpatient pharmaceutical system in Florida, especially in relation to PBMs. This blog post breaks down the key aspects of the Prescription Drug Reform Act and how it affects pharmacies in Florida.

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Answering Your Patients’ Most Frequently Asked Medicare Part D Questions (Free Download)
Answering Your Patients’ Most Frequently Asked Medicare Part D Questions (Free Download)

his blog is your resource for answering patients’ inquiries about eligibility, plan selection, costs, and enrollment. By providing accurate information, you can enhance the healthcare experience for your patients and contribute to their overall well-being. Let’s delve into the world of Medicare Part D, equipping your pharmacy with the knowledge to better serve your patients’ needs. Read on to find answers to the questions that matter most to your pharmacy’s Medicare beneficiaries.

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What Pharmacists Should Know About Medicare Open Enrollment 2024
What Pharmacists Should Know About Medicare Open Enrollment 2024

The Medicare Open Enrollment period for 2024 is quickly approaching – this is a critical time for both your patients and your pharmacy. Every year, the enrollment period runs from October 15 to December 7. This leaves very little time before patients need to re-evaluate their insurance. Below are a few tips on how your pharmacy can prepare for the upcoming enrollment period.

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Leveraging Technology to Optimize Medication Therapy Management (MTM) Services
Leveraging Technology to Optimize Medication Therapy Management (MTM) Services

One effective strategy to achieve this is by offering top-notch clinical services that not only enhance patient care but also contribute to a significant revenue boost. In this blog post, we will explore the top clinical services that independent pharmacies can offer to bolster their revenue while enhancing their patients’ experience and thus improving health outcomes.

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