Digital Pharmacist Blog

We’re committed to helping you drive results so you can practice at the top of your license. On our blog, you can catch up on pharmacy industry news, leverage best practices, and see our latest customer and company wins. Here, you can also find insights into Digital Pharmacist offerings like our IVR system, branded healthsite, and secure 2-way messaging platform.

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Google Business Profile Checklist for Your Pharmacy
Google Business Profile Checklist for Your Pharmacy

In the digital age, online visibility is crucial for businesses to thrive. For pharmacy owners, establishing a strong online presence can significantly impact their success. One powerful tool that can enhance visibility and attract more customers is a Google Business Profile. In this blog post, we will explore the importance of having a Google Business Profile for pharmacies and provide a step-by-step guide on how to set one up.

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Navigating CVS’s New Pricing Models: What to Know About CVS CostVantage and CVS Caremark TrueCost
Navigating CVS’s New Pricing Models: What to Know About CVS CostVantage and CVS Caremark TrueCost

CVS Health recently announced two new pricing models launching in 2025—CVS CostVantage (Focused on CVS as the Provider) and CVS Caremark TrueCost (Focused on CVS as the Payer)—which are intended to “drive aligned incentives and deliver a more transparent and sustainable reimbursement model” according to CVS Health’s press release. Now whether these cost-plus models will spark an industry-wide shift to more simplistic prescription drug pricing is largely unknown at this time. Here is what we do know…

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2024 Pharmacy Trends to Look For
2024 Pharmacy Trends to Look For

The role of the community pharmacy has increased tremendously especially during the COVID pandemic. For pharmacies, it is important to understand the needs of the patients, and the services that patients are looking for so patient expectations can not only be met but exceeded.

In this blog, we will discuss pharmacy trends to look out for in 2023 so your business can be as prepared as possible in the New Year.

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Tips for Managing Drug Shortages at Your Pharmacy
Tips for Managing Drug Shortages at Your Pharmacy

Unfortunately, drug shortages occur and may last from days to months to years at a time. Being prepared within your pharmacy and having a plan with your team will go a long way in ensuring your patients have as little disruption in care as possible. In this blog, we will look deeper into the causes of drug shortages and what your pharmacy can do to manage them.

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5 Ways to Prepare for a Successful 2023 at Your Pharmacy
5 Ways to Prepare for a Successful 2023 at Your Pharmacy

The role of pharmacies is somewhat changed compared to one in the past. People used to consider the pharmacy as a place to fill their prescriptions, but, pharmacies and pharmacists do much more than prepare medications. Most people fill their medication and medicinal devices from their local community pharmacies. To outstand and succeed among the other pharmacies, community pharmacies should find a way to distinguish their pharmacy from others. And to run a successful community pharmacy business, pharmacies should be well prepared to satisfy their customers, here are some tips for retail pharmacy business.

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Pharmacy Star Ratings Changes Coming in 2023
Pharmacy Star Ratings Changes Coming in 2023

To take into account that the COVID-19 pandemic changed how people throughout the world think about health care, the Center for Medicare & Medicaid Services (CMS) has responded by making a number of adjustments to the principle that patients should encounter the fewest obstacles possible when obtaining care and treatment during COVID-19.

Both Star Ratings and the nature of healthcare are constantly changing. Check out the changes that might affect you.

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5 Ways Pharmacies can Leverage TikTok
5 Ways Pharmacies can Leverage TikTok

From short videos making audiences laugh to informative videos solving a problem for consumers, the videos posted on TikTok vastly range. Pharmacies have a place here as well. TikTok is a great social media platform to get your name and services out in a new and novel way. By posting videos, replying to comments, engaging with hashtags – you are marketing your brand.

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Recalls Due to Nitrosamine & Legal Action Being Taken
Recalls Due to Nitrosamine & Legal Action Being Taken

Over the past few years, the FDA has recalled many popular drugs due to a contaminant, Nitrosamine, being found in them. Medications that have been found to include concerning amounts of nitrosamines include losartan and other ARB’s, Metformin, ranitidine, rifampin, and Chantix. Let’s talk a bit more about these recalls and what nitrosamines exactly are, what to do if a patient inquires about this recall, and the legal actions that are being taken.

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6 Things to Know About OTC Hearing Aids
6 Things to Know About OTC Hearing Aids

On August 16, 2022, the FDA issued a rule establishing “over-the-counter hearing aids to improve access to safe, effective, and affordable hearing aids for millions of Americans”. These hearing aids can be purchased by patients with perceived mild to moderate hearing loss without the need to see a prescriber. Here we have a full list of what you need to know when it comes to OTC hearing aids.

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