The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.
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Create Your Holiday Marketing Plan in 5 Easy Steps
We know it’s difficult preparing your pharmacy for the holidays while also properly promoting your services, so we are here to help. In this blog, we are sharing five tips for creating a successful holiday marketing plan this season.
5 Tips to Prepare your Pharmacy for the Holiday Season
The holiday season is upon us! What a fun time you and your pharmacy team. With all the holiday cheer though, definitely comes stress. Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. Here are 5 simple tips to prepare your pharmacy for the holidays.
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How To Improve Star Ratings
Adherence is a great place to start. With 3 out of the 5 Star Ratings above related to adherence, it makes sense to focus the majority of your efforts on improving adherence. Fortunately, there are several things you can do to keep patients on track! Here are some...
Compounding Pharmacy Expands Reach with Unique Medication Taper Program
Merry Citoli is leading the Medication Taper program at Custom Rx Compounding Pharmacy, and she recently spent some time with me to explain how their pharmacy has developed a unique program to help patients taper off of their medications.As someone who has experienced...
Answering Your Biggest Digital Marketing Questions
There’s a lot to learn about digital marketing. Here, we’ve answered some of the most common marketing questions from our pharmacy clients.
What’s My Pill Again?
Nearly 70% of Americans take at least one prescription & of those 50% aren’t taken as prescribed, leaving many to ask “What’s my pill again?”
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