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  3. What’s My Pill Again?

What’s My Pill Again?

Last updated Dec 22, 2020 | Digital Pharmacist Products

Nonadherence is estimated to cost the US healthcare system up to $289 billion a year, according to multiple studies. 20-30% of prescriptions are never refilled and up to 50% of chronic illness medications are not taken as prescribed.

Medication adherence support plays a crucial role in every pharmacy business. With the right tools, your pharmacy can save valuable staff time while helping patients learn about and manage their own prescriptions. Digital Pharmacist’s proprietary pill identifier feature simplifies patient education and adherence and can be added to your branded healthsite or pharmacy mobile app as an additional feature.

The Digital Pharmacist Pill Identifier

Our pill identifier makes it easy for patients to search generic and brand name prescription drugs, over-the-counter medicine, and supplements. To begin narrowing down results, patients simply click 1 of 4 criteria: imprint, color, shape, and scoring: 


Once they’ve filled in all the information they know for each category, the identifier will match the information so they can verify:

  • Drug name
  • Pill strength
  • Detailed pill characteristics
  • Drug dosage
  • Potential interactions
  • Adverse effects and side effects
  • Warnings

Each medication has a full page with a video dedicated to its description and use with a video introduction and overview, created by a dedicated team of healthcare professionals.

Having this information at their fingertips, and on your pharmacy website, can simplify your communication with patients and save you valuable time. 

Medication Name Search Feature

Our Pill Identifier also comes equipped with a medication database page, allowing patients to search for generic and brand-name prescriptions by name. This feature includes an A to Z list to simplify searches and has predictive text capabilities, so patients can always find what they need. 

For even quicker results, the medication database also maintains a list of commonly-prescribed medications so information is just one click away. 

The Benefits

Better Communication and Time Saved

With all the information they need right on your website, patients won’t have to call you with questions, reducing the amount of time your staff spends on the phone. And when your pharmacy isn’t open, this tool will help them identify the pills they’re taking and research side effects at any time of day. 

Convenient Patient Experience

Patients can access this tool from anywhere. Computer, tablet, smartphone, you name it! If the device has access to the internet, patients can use it to identify a pill. Your pharmacy can add value to your patients’ experience by adding the pill identifier to your healthsite or mobile app so they don’t have to go looking for it. 

Medication Adherence

If patients can quickly and easily confirm that the pills they have are the ones they should be taking, they will be more likely to continue taking them as prescribed. You can promote patient education and improve their proportion of days covered (PDC) in one go.

Patient safety is a top priority for you and for us as well. Make sure you enable your patients to take medication safety and adherence into their hands by telling them about this free tool. 

To learn more about how you can save time by adding the pill identifier to your pharmacy site, get in touch with us today.


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