Digital Pharmacist Blog

We’re committed to helping you drive results so you can practice at the top of your license. On our blog, you can catch up on pharmacy industry news, leverage best practices, and see our latest customer and company wins. Here, you can also find insights into Digital Pharmacist offerings like our IVR system, branded healthsite, and secure 2-way messaging platform.

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Navigating the Rising Costs of Brand-Name Drugs
Navigating the Rising Costs of Brand-Name Drugs

In recent years, the landscape of pharmaceutical pricing has been marked by significant turbulence. From sweeping federal legislation aimed at reigning in costs to the unexpected maneuvers of drug manufacturers, the effects of these changes reverberate throughout the healthcare system. As drug prices continue to rise, pharmacies find themselves at the intersection of financial strain and patient care, prompting a need for innovative strategies to navigate these challenges.

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2024 Pharmacy Trends to Look For
2024 Pharmacy Trends to Look For

The role of the community pharmacy has increased tremendously especially during the COVID pandemic. For pharmacies, it is important to understand the needs of the patients, and the services that patients are looking for so patient expectations can not only be met but exceeded.

In this blog, we will discuss pharmacy trends to look out for in 2023 so your business can be as prepared as possible in the New Year.

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Getting Started With Pharmacy Facebook Ads
Getting Started With Pharmacy Facebook Ads

Facebook advertising is a powerful promotional platform for businesses of all industries. The third-most visited site in the world, Facebook also ranks as the most used social media platform online. As of the third quarter of 2023, 3 billion people have active accounts on Facebook accounts. Pharmacy Facebook ads are a great way to connect with millions of potential patients. However, pharmacies do need to be aware of social media parameters and standards for acceptable content.

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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy

The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.

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CVS and Walgreens Walkouts: What Independent Pharmacies Should Know
CVS and Walgreens Walkouts: What Independent Pharmacies Should Know

In recent weeks, the pharmacy industry has been shaken up by numerous changes and events. Staff walkouts at CVS and Walgreens captured the attention of pharmacists and patients alike and these walkouts have left many curious about the reasons behind them and what implications these events may have on the future of the pharmacy profession. By understanding what led retail pharmacy team members to take these drastic actions, we can look at what independent pharmacies can do to avoid similar issues and also how we can help members of these communities affected by closures.

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9 Ways Pharmacies Can Participate in Health Literacy Month
9 Ways Pharmacies Can Participate in Health Literacy Month

Health literacy plays a crucial role in the overall well-being of individuals and communities. October is recognized as Health Literacy Month, a time when healthcare professionals, organizations, and communities come together to promote understanding and access to health information. In this blog we’ll share nine great ways that your team can celebrate at your pharmacy this year.

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Florida’s Prescription Drug Reform Act: What it Means for Florida Pharmacies
Florida’s Prescription Drug Reform Act: What it Means for Florida Pharmacies

The Prescription Drug Reform Act aims to regulate pharmacy benefit managers (PBMs) and pharmaceutical manufacturers in the state. The primary focus of this act is to bring transparency, accountability, and fairness to the outpatient pharmaceutical system in Florida, especially in relation to PBMs. This blog post breaks down the key aspects of the Prescription Drug Reform Act and how it affects pharmacies in Florida.

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