NCPA Digital Platform
Offer patients a well-designed, HIPAA-compliant website and mobile app, ensure a strong digital footprint with an optimized Google and Facebook presence and drive ROI with the help of a Digital Pharmacist digital expert.
Next Generation IVR
Enable secure self-service refills across every channel - voice, web, mobile and text and don't waste time on the phone with basic questions like "What are the store hours?" or "Is my prescription ready yet?"
Reduce return to stock and increase refill rates with text, voice or email pick up reminders. Offer expert health-related information, without needing to create it yourself.