Digital Pharmacist is proud to announce a new offering: Vow Interactive Voice Response (IVR). Vow IVR is a secure, reliable, and feature-rich hosted VoIP system purpose-built for pharmacies.
This “all-in-one pharmacy phone solution” services the 50 US states, Puerto Rico, and US Virgin Islands and is used by 2,000+ independent pharmacies nationwide.
About VOw IVR:
9 Million+
Calls Per Month on the Platform
16 Million+
Minutes of Usage
12,000
Phones Managed
Benefits of Digital Pharmacist’s Vow IVR solution:
- Reduced interruptions and decreased pickups
- More time for quality interactions with customers
- Tailored experiences for better customer service
- Automated workflow that minimizes human error
- Convenient, streamlined communication for health providers and patients
Vow IVR is a digital, end-to-end solution built to support and improve pharmacy operations, communication, and care. It powers pharmacies with 99.9% uptime and unlimited lines, taking phone and fax bill worries out of your hands.
Why use an IVR System?
IVR Systems fill a crucial gap in pharmacy-patient communication. These automated, digital solutions help pharmacies manage inbound call volume, direct inquiries, and offer better, faster service.
Some independent pharmacies still hesitate to invest in a new solution during COVID-19 for fear that doing so will cut out the personal touch. However, connecting patients to a real person quickly with IVR enhances the quality of communication. IVR can also increase profitability by making pharmacy services accessible 24/7.
