Product Spotlight

Digital Pharmacist’s New IVR Solution Enhances Pharmacy Digital Suite

Digital Pharmacist’s new solution, Vow IVR, offers pharmacies nationwide advanced digital features with 99.9% uptime.
  1. Home
  2. Product Spotlights
  3. Digital Pharmacist’s New IVR Solution Enhances Pharmacy Digital Suite

Digital Pharmacist is proud to announce a new offering: Vow Interactive Voice Response (IVR). Vow IVR is a secure, reliable, and feature-rich hosted VoIP system purpose-built for pharmacies. 

This “all-in-one pharmacy phone solution” services the 50 US states, Puerto Rico, and US Virgin Islands and is used by 2,000+ independent pharmacies nationwide.

About VOw IVR:

9 Million+

Calls Per Month on the Platform

16 Million+

Minutes of Usage

12,000

Phones Managed

Benefits of Digital Pharmacist’s Vow IVR solution:

  • Reduced interruptions and decreased pickups 
  • More time for quality interactions with customers
  • Tailored experiences for better customer service
  • Automated workflow that minimizes human error
  • Convenient, streamlined communication for health providers and patients

 

Vow IVR is a digital, end-to-end solution built to support and improve pharmacy operations, communication, and care. It powers pharmacies with 99.9% uptime and unlimited lines, taking phone and fax bill worries out of your hands.

Why use an IVR System?

IVR Systems fill a crucial gap in pharmacy-patient communication. These automated, digital solutions help pharmacies manage inbound call volume, direct inquiries, and offer better, faster service.

Some independent pharmacies still hesitate to invest in a new solution during COVID-19 for fear that doing so will cut out the personal touch. However, connecting patients to a real person quickly with IVR enhances the quality of communication.  IVR can also increase profitability by making pharmacy services accessible 24/7.

 

digital pharmacist - transform your pharmacy illustration

Ready to Transform Your Pharmacy?

Get Started With Your Demo Today.

 

Existing customer looking for help? Head to our contact us page and fill out the form, or give us a call: 877-959-7550

Product Spotlights

Explore All Spotlights

The Phasing out of Copper Wire Landline Service & the Impact on Pharmacy Communication
The Phasing out of Copper Wire Landline Service & the Impact on Pharmacy Communication

In an age where technology is advancing at an exponential rate, it’s no surprise that traditional methods of communication are gradually being phased out. One such example is the shift away from copper wire landline services, a move that has been gaining momentum across various regions in the United States. This transition signifies a significant shift towards a more modern and efficient telecommunications infrastructure, but as with any change, is sure to be accompanied by some challenges as well. Today we will explore what you need to know about the shift away from copper lines and how to minimize any potential interruptions in your pharmacy.

read more