How U.S. Drug Mart Tackled the Online Review Hurdle

What is the first thing you do before visiting a new retail establishment in person? Check them out online. For the majority of people, reading reviews before visiting a restaurant, store or pharmacy is a must. David Paschal, chief financial officer of U.S. Drug Mart, decided to adopt new digital tools to increase trust among […]

See How Dykes Pharmacy Gets 300 Digital Refills Per Month

For Dykes Pharmacy, the question to go digital was an easy one. Rob Dykes PharmD, owner and pharmacist of Dykes Pharmacy, knew patients needed new ways to connect with their pharmacy and manage their medications. Located in Cochran Georgia, Dykes Pharmacy has been serving the communities Of Cochran, Eastman, And Hawkinsville since 1915. National, big box […]

Reviews Matter

In case you missed our last blog post about reputation management, you can access it here. In this blog post, we will illuminate how important online reviews really are and what platforms people are using to leave reviews.  To help give you a better idea, we compiled and looked at nearly 2475 patient ratings and […]

FriscoRX Pharmacy Had 208 Patients Transfer to Their Pharmacy

By Anyssa Garza, PharmD, BCMAS – Digital Pharmacist Staff FriscoRx Pharmacy, located in Frisco, Texas, had 208 patients transfer to their pharmacy in the last 16 months since they launched the transfer (New Patient) button and form on their website. According to the NCPA, a prescription is worth $55 a month for each patient, which means these […]

A Million Dollar ATM for Independent Pharmacy

By Anyssa Garza PharmD, BCMAS – Digital Pharmacist Staff As consumers demand more control of their health and 24/7 self-service refill options, interactive voice response (IVR) is having something of a renaissance in pharmacy. Currently, refills processed through our IVR technology account for 70 percent of the $400 million in annualized script volume we process for independent […]

Lafayette Pharmacy Hit a Home Run With Their Recent Facebook Post

By Anyssa Garza, PharmD, BCMAS – Digital Pharmacist Staff With over 500 likes, 16 shares and 15 comments from their community, Lafayette Pharmacy’s most recent Facebook post made waves online, resulting in tons of positive feedback and mobile app downloads. Pharmacists Jimmy Glover, RPh and B.J. Clendenin, PharmD, knew the importance of keeping up with technology and […]