Case Studies & Resources

We care about your pharmacy’s success. Below our some fantastic case studies and resources to help you be a successful Digital Pharmacist.

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A Million Dollar ATM for Independent Pharmacy

By Chris Watkins – Digital Pharmacist Staff As consumers demand more control of their health and 24/7 self-service refill options, interactive voice response (IVR) is having something of a renaissance in pharmacy. Currently, refills processed through our IVR technology account for 70 percent of the $400 million in annualized script volume we process for independent pharmacies. The […]

Michelle’s Pharmacy increased online refills by setting digital goals

What happens when a pharmacy integrates their digital strategy with their business strategy? Many pharmacies separate their digital services from their business operations. But Michelle Dyer, owner of Michelle’s Pharmacy, wanted to see how much more they could achieve by incorporating digital goals into their annual plans. Seven months later, Michelle’s Pharmacy saw a 95% […]

Lafayette Pharmacy hit a home run with their recent Facebook post

By Anyssa Garza, PharmD, BCMAS – Digital Pharmacist Staff With over 500 likes, 16 shares and 15 comments from their community, Lafayette Pharmacy’s most recent Facebook post made waves online, resulting in tons of positive feedback and mobile app downloads. Pharmacists Jimmy Glover, RPh and B.J. Clendenin, PharmD, knew the importance of keeping up with technology and […]

Coastal Pharmacy has over 500 eNewsletter subscribers

By Chris Watkins – Digital Pharmacist Staff Email marketing is an often forgotten marketing technique despite the fact 72 percent of consumers prefer it for promotions1 and it shows six times the transaction rates as other forms of marketing2. Coastal Pharmacy recognized the power of email marketing through their enewsletter and continue to leverage this capability with great […]

Masonic Villages saves 30 hours each week

We know time is money in the pharmacy, so we spoke with Masonic Villages Pharmacy about how they save time. We talked to Pharmacy Manager Donald R. Brindisi, RPh, about how TCGRx’s SmartCardRx™ saves the pharmacy hours every week. Read their story below. In business, improving efficiency is important. This goal is no different when you’re […]

Porter Pharmacy gets 300 digital refills per month

For Porter Pharmacy & Gifts, the question to go digital was an easy one. Rob Dykes, owner and pharmacist of Porter Pharmacy, knew that patients needed new ways to connect with their pharmacy and manage their medications. National, big box chain pharmacies can’t offer the level of personalization that local pharmacies can but are still […]

FriscoRX Pharmacy had 208 patients transfer to their pharmacy

By Anyssa Garza, PharmD, BCMAS – Digital Pharmacist Staff FriscoRx Pharmacy, located in Frisco, Texas, had 208 patients transfer to their pharmacy in the last 16 months, since they launched the transfer (New Patient) button and form on their website. According to the NCPA, a prescription is worth $55 a month for each patient, which means these […]