By Anyssa Garza, PharmD, BCMAS – Digital Pharmacist Staff
John is a pharmacist and owner of Harrico Galler Drug Corp. in Brooklyn, New York. John got an extra $9,400 in patient payments in the last two months. By January, he increased patient payments by 16% over the previous year ‘s average.
John didn’t hire additional staff, didn’t offer discounts and didn’t see a pick up of any new customers. Instead, they launched Digital Pharmacist Pay, an integrated online billing system that allowed them to optimize their collections.
John is not alone. Northside Pharmacy Inc, Saratoga Pharmacy, and Burkes Main Street Pharmacy have all adopted the new platform over the past 3 months and are seeing similar improvements in collections.
“I was a little skeptical at first” admits John Gallagher. “But after a month’s time I’m happy! I’m looking forward to seeing my numbers next month.”
Within the first month, Harrico Galler was able to garner a 7 times ROI from the service. The bottom-line: an extra $9,400 in his pocket.
Upon seeing their success, Irina, billing manager at Harrico Galler, exclaimed “I see the payments coming in!” In fact, they received their first online payment from patients just 7 days after going live.
This data is a clear indication patients are willing to pay but just need a different way to do so.
By adding Digital Pharmacist Pay as an offering, billing responsibilities are no longer a big headache for John, as DP Pay allows him to compartmentalize his billing responsibilities and in turn, be able to focus on providing patient care.
For help building your digital solutions such as DP Pay, give us a call at 877-959-7550 or email [email protected].