Product Spotlights

Want to see our offerings in action? Here you’ll find updates on Digital Pharmacist product trends and how clients use our solutions to transform their business.

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Secure 2-Way Messaging Improves Patient Communication

Frustrated with its current patient communication, Mount Horeb Pharmacy switched to 2-way messaging and has achieved over 1,100 unique patient conversations in 8 months.

Digital Marketing Helps Bell Pharmacy Get 20+ Patients Weekly

With Digital Pharmacist’s digital marketing program, Bell Rexall Pharmacy has seen more than 20 new patients a week and more than 130,000 ad impressions in four months.

IVR Resolves 40% of Calls Without Staff Assistance

Westmont Pharmacy gained over 23,000 patient call minutes in 3 months with a 40% average IVR containment rate, thanks to Digital Pharmacist.

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Bellevue Drug Company Uses 2-Way Messaging to Communicate During COVID-19

As an existing client of Digital Pharmacist, Bellevue reached out to test the new HIPAA-compliant 2-way messaging tool, which has now been adopted by 700 independent pharmacies since its launch in September 2019.

How U.S. Drug Mart Tackled the Online Review Hurdle

U.S. Drug Mart has been delivering superb customer service to the community of Midlothian since 1991. Read the article for more on U.S. Drug Mart.

How Medical Plaza Pharmacy Received Hundreds of Ad Clicks Per Month

U.S. Drug Mart has been delivering superb customer service to the community of Midlothian since 1991. Read the article for more on U.S. Drug Mart.

How a Baton Rouge Pharmacy Uses Secure Messaging to Enhance Patient Service

Baton Rouge pharmacy began using Digital Pharmacist’s HIPAA-compliant messaging platform to reduce the hours spent reaching out to patients via phone calls.

New York Pharmacy To Process Over 1000 Digital Refills This Month

Livonia-Lakeville Pharmacy is on track to process over 1000 refills through their website, mobile app and IVR this month.

See How Dykes Pharmacy Gets 300 Digital Refills Per Month

For Dykes Pharmacy, the question to go digital was an easy one. See how they were able to get 300 refills per month.

Reviews Matter

In case you missed our last blog post about reputation management, you can access it here. In this blog post, we will illuminate how important online reviews really are and what platforms people are using to leave reviews. To help give you a better idea, we compiled...