Four Best Practices for Positive Reputation Management

According to Statista, 31 percent of internet users regularly read online reviews to check out the quality of the business. Google yourself. What do you find? If your online reputation management could use some work, check out these four best practices to ensure that your pharmacy stays in front of the power of internet reviews.  1. […]

The Results Are In: The Method Patients Are Using to Refill

Your patients are refilling via mobile and website. This data above shows refills submitted from June 2018 to April 2019 (a total of six months).  The data includes patients who go to independent pharmacies across the United States for their medication needs. And well, the proof is in the pudding. Patients are refilling their medications via their […]

New York Pharmacy To Process Over 1000 Digital Refills This Month

Livonia-Lakeville Pharmacy is on track to process over 1000 refills through their website, mobile app and IVR this month. Jeff Brooks, owner of Livonia-Lakeville Pharmacy, made sure his pharmacy took the extra step to spread the word about their new digital tools. Livonia-Lakeville Pharmacy’s primary mission is to provide the personalized care and attention their […]

Market Your Front End This Quarter With A Health Awareness Calendar

Every month is a great time for a pharmacy to shine a spotlight on a health condition and grow its relationship with the community while advertising its products and services. You can utilize this Health Awareness Calendar and customizable examples to engage patients and customers. Changing health topics each month and providing themed incentives will […]

Meet the Team: Kasubi Manega, IT Support Analyst

Every month, the team votes to recognize someone who goes above and beyond. Our August Employee of the Month is Kasubi Manega, IT Support Analyst. As a department of one, Kasubi helps us with everything from flickering monitors to network security and infrastructure.  Can you tell me a bit about your background? Kasubi: I’ve been […]

The Stats Are In: Digital Health Adoption

The Digital Health Consumer Adoption survey (2018 data) shows consumers are adopting digital tools to meet their health needs more than ever.  Rock Health, an organization whose sole purpose is to support digital health startups, has been surveying consumers about digital health for the last several years. The first few annual reports showed consumers using […]

Labor of Love: Let Marketing Do The Work For You

Let marketing do the work for you this Labor Day.  Feel free to include the following Labor Day promotion in your social media strategy.   Below are five tips on how you can successfully market your pharmacy as the one-stop shop for each season. 1) Go digital. Place promotions on your website, mobile app and […]

Your IVR Questions Answered

You asked and we answered. Below are our top frequently asked questions regarding interactive voice response offerings (IVRs), including the benefits of using a VoIP (Voice over IP/Cloud) phone system. Q: What are the different types of internet (broadband) connections? A: There are three types of business-grade broadband connections: DSL (digital subscriber line), cable and […]

Don’t Lose to Amazon PillPack: Five Tips for Local Community Pharmacists

Amazon’s PillPack has shaken up the brick-and-mortar pharmacy sector. In order to stay competitive, local community pharmacies need to provide convenient and accessible options to their communities.  We’ve put together five best practices to help you and your pharmacy remain competitive.  1. Optimize your website to be easily found on Google.  You can improve your […]

Get The Most Out of Digital Marketing

Digital Marketing is designed to supplement your current marketing efforts to spread the word about your pharmacy. In order to make sure your efforts are optimized, follow the listed six best practices. 1) Highlight services that make your pharmacy unique. Whether it’s free delivery or compounding, showcase services that patients may not receive at the […]

Digital Insights from My 18 Years at CVS Health – Part 2

Last week, we sat down with Dustin Humphreys, RPh, president of Digital Pharmacist, to ask him a few questions. In case you missed it, you can read it here.  This week, we will continue with another round of questions.  Question: What shifts do you expect to see in the pharmacy industry over the next few […]

Digital Pharmacist Staff Head to Acuña for Medical Mission Trip

This past February and July, Digital Pharmacist’s staff committed their time to join an organization called GOAcuña on a mission trip to Mexico. Their goal was to give free medical care to the local people of Acuña. They were able to provide care to more than 300 patients. Here’s their story.  Mallory Nelson, PharmD and […]